Involving designers in new product development leads to greater emphasis on experiential and functional design. Emphasis on experiential and functional design leads to improved new product performance, particularly if designers are given a high degree of freedom to explore ideas outside the project scope, experiential design is innovative, functional design is innovative and customer involvement is limited.
These are some of the findings by the Rotterdam School of Management in collaboration with the Faculty of Industrial Design Engineering.
According to their research, products will be almost 20% more profitable when more attention is being paid to design and visual appearance during development of products.
Click here to download the complete research (PDF).